Privacy Statement

Introduction

This privacy policy ("Policy") describes how CREST Trials Inc. ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our mobile application, Clarity by CREST ("App").

Information We Collect

We collect the following information through the App:

Device Information: We collect information about the device you use to access the App, such as the device model, operating system version, unique device identifiers, and IP address.
Usage Data: We collect information about how you use the App, such as the features you access, the time you spend using the App, and your interactions within the App.
Location Data: We collect user location data for geotagging pictures.

How We Collect Information

We collect information through the following methods:

Directly from you: You may provide information directly to us through the App, such as when you create an account or use certain features.
Automatically: We collect information automatically when you use the App. This information is collected using technologies like cookies and logs.
Third-Party Sources: We may collect information about you from third-party sources, such as analytics providers.

How We Use Your Information

We use the information we collect for the following purposes:

To operate and improve the App
To personalize your experience with the App
To communicate with you about the App
To provide customer support
To analyze how the App is used
To comply with legal and regulatory obligations

Sharing Your Information

We may share your information with the following third parties:

Service providers: We may share your information with service providers who help us operate the App, such as cloud storage providers and analytics providers.
Third-party partners: We may share your information with third-party partners who offer products or services that may be of interest to you.
Legal requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Here are some examples of how long we may retain certain types of information:

Device Information and Usage Data: We will retain this information for the duration of the 10 years to comply with regulatory needs, unless you request that we delete it earlier.
Location Data: We will retain this information for 10 years or until you fulfill a specific action (e.g., close your account).

We will use reasonable efforts to delete your information after the retention period expires. However, there may be some residual data that is not deleted from our systems due to technical limitations.

Your Choices

You have the following choices regarding your information:

You can access and update your information through the App settings.
You can opt out of receiving marketing communications from us.
You can request that we delete your information.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Children's Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you learn that your child has provided us with information, please contact us.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the App.

If you have any questions about this Policy, please contact us at:

support@cresttrials.com